ONSONG INNOVATION PTY LTD
PRIVACY POLICY
OnsongSwing ─ Sales, Support, Account Management & Membership
1. Scope and Consent
This Privacy Policy describes how Onsong Innovation Pty Ltd,
[registered office: Power2Brisbane U1/196 Kingston Road Slacks Creek Queensland 4127 Australia]
collects, uses, stores, shares and protects your personal information. It applies to the [onsongswing. com] website, the OnsongSwing members pages and the Onsong Swing Member Rewards Program and all related websites, applications, services and tools where this policy is referenced, regardless of how you access or use them.
Throughout this Privacy Policy, we use the term “personal information” to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been made anonymous or aggregated so that it cannot be used, whether in combination with other information or otherwise, to identify a specific user.
By using [www. onsongswing. com] and related websites, applications, services and tools and/or registering for an Onsong Swing member account, you expressly consent to our collection, use, disclosure and retention of your personal information as described in this Privacy Policy. We may amend this Privacy Policy at any time by posting the amended terms on this site. All amended terms automatically take effect 30 days after they are initially posted on the site. Additionally, we will notify members of Onsong Swing via e-mail of any material changes to this Privacy Policy.
This Privacy Policy is effective on 12 December 2013, for current users, and upon acceptance for new users.
Inclusion: 24 February 2017 – Implementation of SSL encryption on our web Server
Inclusion: 8 March 2017 Details of Google tracking code for AdWords and Google Shopping services.
2. Privacy Standards
Onsong Innovation Pty Ltd has established a set of rules for privacy, which are based on the National Privacy Principles contained in the Australian Government Privacy Act 1988 [http://www.oaic.gov.au/privacy/privacy-act/the-privacy-act]. The rules are a commitment by Onsong Innovation Pty Ltd to protect your personal information and honour our privacy obligations regardless of where your personal information is collected, processed or stored. Depending on where you reside, you may be entitled to additional privacy rights through your local privacy regulator or court. The privacy practices of Onsong Innovation Pty Ltd are consistent with those described in this Privacy Policy.
3. Collection
You can browse our websites without telling us who you are or revealing any personal information about yourself. If you register to be an Onsong Swing member, you give us your personal information, and you are not anonymous to us. If you choose to provide us with personal information, you consent to the transfer, storage and management of that information on our servers.
When you visit our websites or use our applications, services, or tools, we collect information sent to us by your computer, mobile phone or other access device. The information sent to us may include but not be limited to data on the pages you access, your computer IP address, device identifiers, the type of operating system you’re using, your location, mobile network information, standard web log data, and other information. Web log data includes the browser type you’re using and traffic to and from our site. This information is not associated with you personally unless you are a registered user.
We use Google* tracking codes to verify when you as a successful purchaser of our product/s have, in the first instance, accessed our site via a Google advertising service such as, but not limited to, Google ADWORDS or Google SHOPPING. When your purchase is completed the web log data, as defined in the previous paragraph will include a specific tracking code for the Google service you used to reach our website. This tracking information is not associated with you as an individual and is not part of the Personal Information we collected to process and deliver your purchase. Google’s contribution to your successful purchase does become visible in our Google Analytics reporting Console.
We collect the following types of personal information in order to provide you with the use and access to our websites, applications, services and tools, and for the additional purposes set out in this Privacy Policy:
*Google Analytics is a web analysis service provided by Google. Google utilizes the data collected to track and examine the use of www.onsongswing.com to prepare reports on its activities and share them with other Google services. Google may use the data collected to contextualize and personalize the ads of its own advertising network. Personal data collected: Cookie and Usage Data. Place of processing: USA. Find Google privacy policy here.
4. Information Sharing and Registration with Social Media Websites
We may offer sign-on services that allow you to use third party login credentials to access the Onsong Innovation Pty Ltd and Onsong Swing websites. We may also offer services that allow you to share information with third party social media websites such as Facebook, Google Plus, Twitter, and others.
You may choose to provide us with access to certain personal information stored by such third party websites. The personal information we have access to varies by website and is controlled by your privacy settings on that website and your consent. By associating an account managed by a third party with your Onsong Innovation Pty Ltd account and authorising Onsong Innovation Pty Ltd to have access to this information, you agree that Onsong Innovation Pty Ltd may collect, use and store information from these websites in accordance with this Privacy Policy.
5. Use
Our primary purpose in collecting personal information is to provide you with access to our e- commerce websites, and provide you with a safe, smooth, efficient, and customised experience. You agree that we may use your personal information to:
6. Marketing
You agree that we may use your personal information to tell you about changes to our terms and conditions, changes to other policies that may affect you personally and about new or changed services and tools, delivered with your membership of OnsongSwing.
We will not sell or rent your personal information to third parties for their marketing purposes without your express consent. We may combine your personal information with information we collect from other companies and use it to improve and personalise our services and marketing to you via our websites.
7. Opting in for Personal Information Use
You will not receive marketing and promotional communications from us. However you may opt-in, from time to time, to our campaigns and promotions by following the notifications provided on your OnsongSwing account page.
If you do not provide consent for the use or disclosure of your personal information for the other purposes set out in this Privacy Policy we may not be able to provide you with level of services normally associated with membership of OnsongSwing, or to provide you with some or all of the services and customer support offered to our members and authorised under this Privacy Policy.
8. Our Disclosure of Your Information
We will disclose personal information to respond to legal requirements, respond to claims or protect anyone’s rights, property, or safety. Such information will be disclosed in accordance with applicable laws and regulations. As stated above, we do not disclosure your personal information to third parties for their marketing purposes without your explicit consent.
We also share your personal information with:
While we use contractual and other measures to ensure protection of personal information, the laws and regulations relating to privacy and personal information protection in other jurisdictions may not be the same as, or similar to, your local privacy laws. The governments, courts, law enforcement or regulatory agencies in these other jurisdictions may be able to request disclosure of personal information through the laws of these countries. In an effort to respect your privacy, we will not otherwise disclose your personal information to law enforcement, other government officials, or other third parties without a subpoena, court order or substantially similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to prevent imminent physical harm, financial loss, to report suspected illegal activity.
9. Protecting Information You Share with Onsong Innovation Pty Ltd
If you access our websites from a shared computer or a computer in an internet café, certain information about you, may also be visible to other individuals who use the computer after you. We encourage you to actively protect your personal account information from other users.
10. Using Information from Onsong Innovation Pty Ltd
Onsong Innovation Pty Ltd enables you to share personal and financial information to complete transactions and redeem rewards.
11. Cookies
When you access our websites or use our services, we (including companies we work with) may place small data files on your computer or other device. These data files may be cookies, pixel tags, “Flash cookies,” or other local storage provided by your browser or associated applications (“Cookies”). We use these technologies to: recognise you as a customer; customise services, content, and advertising; measure promotional effectiveness; help ensure that your account security is not compromised; mitigate risk and prevent fraud; and to promote trust and safety across our sites and services. For more information about why we use cookies, see Cookies, Web Beacons, and Your Privacy.
A few important things you should know about our use of these technologies:
12. No Spam, Spyware or Spoofing
We do not tolerate spam. Make sure to set your Onsong Innovation Pty Ltd communication preferences so we communicate to you as you prefer. You are not licensed to add other onsongswing.com users to your mailing list (email or physical mail) without their express consent. To report [onsonginnovation.com] or [onsongswing.com] ─ related spam or spoof emails to Onsong Innovation Pty Ltd, please forward the email to [[email protected]]
13. Accessing, Reviewing and Changing Your Personal Information
Your login/password is key to the privacy of your member account. Use unique numbers, letters and/or special characters and do not disclose your OnsongSwing login/password to anyone. If you do share your login/password or your personal information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your login/password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password. You will be able to see all your transaction history via you account page and review and change your personal address/contact/delivery information. Generally, we will not manually modify your personal information because it is very difficult to verify your identity remotely. You should promptly update your personal information if it changes or is no longer accurate to assist us to identify you if exceptional circumstances prevail.
14. Protecting and Storing Your Personal Information
We store and process your personal information on third party cloud based servers. All transactions that you conduct on our web site are encrypted via a SSL certificate to ensure that the privacy of your personal information can not be compromised during transmission. The privacy of your personal information is protected by our hosting service providers using physical, technical and administrative security measures so as to minimise the risks of loss, misuse, unauthorised access, disclosure and alteration of a huge range of information across their hosted web sites.
Information such as delivery address and contact phone number that we use directly or via our service providers to deliver products and services to you directly is also protected via this privacy policy or similar policy maintained by our suppliers under Australian Law [http://www.oaic.gov.au/privacy/privacy-act/the-privacy-act].
15. Closing Your Member Account; Retention of Personal Information
Upon your request, and subject to the following sentence, we will close your member account, and as soon as reasonably possible remove your personal information so that it cannot be viewed by other users. Removal will be based on your account activity and in accordance with applicable law.
We may also close or deactivate inactive accounts, or accounts that are used in violation of our User Agreement.
In general, personal information from closed or inactive member accounts will be deleted or rendered anonymous as soon as reasonably possibly after the account is closed or deactivated. Under certain circumstances we may retain personal information from closed or inactive accounts for longer. Grounds for doing so would include; proof of purchase, prevention of fraud, resolution of disputes, or to otherwise take actions permitted by law. Under such circumstances this information will be kept as long as it is necessary and relevant for our operations, and to comply with any applicable law.
16. Third Parties
Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information we collect from you. Onsong Innovation Pty Ltd does not control the privacy policies of third parties, and you may be subject to the privacy policies of those third parties where applicable.
17. Contact Us
If your have questions that are not answered by this policy or other information we provide on line, you may write to us at Onsong Innovation Pty Ltd, PO Box 951 Springwood Queensland 4127 Australia, or using our Contact form.