OnsongSwing® Member Rewards Program – Terms and Conditions
These terms and conditions apply to the Rewards Program known as OnsongSwing Member Rewards (Member Rewards). OnsongSwing Member Rewards has been established and is administered by Onsong Innovation Pty Ltd ABN 88 147 72 751.
It is established and understood that an owner of an OnsongSwing is under no obligation to join or participate in this program. Membership in no way adds or subtracts from the general rights of ownership of our product under common law, Australian Consumer law or applicable statutes in other jurisdictions.
Membership in our Member Rewards Program is contingent on you:
- having establishing an account with us by purchasing from us, or registration of, your OnsongSwing Golf Training Aid; and
- subsequently activating your account to become a Member of OnsongSwing; and
- maintaining your relationship with us via ongoing Membership of OnsongSwing.
If you purchased your OnsongSwing from another retailer or received your device as a gift or corporate reward you are still most welcome to participate in the program. You can register your OnsongSwing Golf Training Aid via the registration form at Register and Join.
Registration will activate a Member Account, establish your membership of OnsongSwing and enable participation in our Member Rewards program.
You can close your Member Account and membership of OnsongSwing at any time via your Members Account page. Our records will still reflect your proof of purchase or claim to first ownership for Warranty purposes. Our records will be maintained for a period of time consistent with statutory requirements specified by Australian Consumer law and for a minimum of 6 months beyond the duration of our Manufactures Warranty in other jurisdictions.
Terms and Conditions
These terms and conditions are separately for the benefit, and separately enforceable by, each of Onsong Innovation Pty Ltd and OnsongSwing Rewards Partners*. Rewards Partners are organisations with whom Onsong Innovation Pty Ltd has an arrangement concerning:-
- The OnsongSwing Online Shop check out facility recognizing a valid Member Referral ID number (as issued to a Member of OnsongSwing) having been entered as part of the completion of the purchase process for an OnsongSwing Golf Training Aid.
- In recognition of the use of the Member’s Referral ID by the purchaser as a Successful Referral, Onsong Innovation Pty Ltd incrementing the Successful Referrals counter and the Available Referral Credits counter in the account of the member referring.
- And further that for the first such Successful Referral, Onsong Innovation Pty Ltd will either itself or via one of its Reward Partners*, arrange for a golfing oriented gift to be posted, shipped or electronically delivered to the referring member.
*Reward Partners being those organisations supplying and shipping benefits or gifts (Rewards) to members, when provided with the postal or shipping details for the member referring and the level/value of Reward to be dispatched.
A list of any OnsongSwing Rewards Partners will be published, which will be subject to change from time to time.
- “we”, “our”, and “us” are references to Onsong Innovation Pty Ltd and all OnsongSwing Rewards Partners, each and any of whom may separately enforce these terms and conditions.
- “membership” means your membership of the OnsongSwing Member Rewards Program unless the context otherwise requires.
By participating in our Member Rewards program by distributing referral cards with your Referral ID number added or by providing your referral ID to individual purchasers of an OnsongSwing Golf Training Aid you agree to be bound by these terms and conditions and provide the consent specified in the Privacy section of these Terms & Conditions relating to personal information.
The terms and conditions governing OnsongSwing Member Rewards can be amended by Onsong Innovation Pty Ltd from time to time.
You are under no obligation to participate in the Member Rewards program as part of your membership of OnsongSwing. Participation in Member Rewards provides you with the opportunity to accrue Referral Credits. There is no limit on the number of Referral Credits you can accrue over time. The number of Successful Referrals by a member, within a twelve month period (or such other period as we may specify from time to time) will determine the level and extent of the benefit provided to a member up to a maximum of nine Successful Referral events.
The Rewards we offer are a courtesy extended to you because we appreciate and value your participation in our program and remain at our sole discretion and are not automatic entitlements (legal or otherwise).
The basis on which you can accrue Credits or redeem rewards (including these terms and conditions) is determined solely by us (in our absolute discretion) and is subject to change from time to time without prior notice to you.
Successful Referrals will only increment the Referral Credits counter after you have activated your Member account either using the account activation link contained in the e-mail confirmation we sent you when you purchased an OnsongSwing Golf Training Aid or subsequently via the registration form at Membership/Register and Join.
Accrued Referral Credits are not transferable from member to member.
The accrual of Referral Credits or our bestowal of rewards/benefits is not available in conjunction with any other discount, promotion or program offered by us or our rewards partners unless stated otherwise.
We reserve the right to decide any matter or settle any dispute arising directly or indirectly out of or in connection to the OnsongSwing Member Rewards program and our decision on any such matter or dispute will be final and binding and no correspondence will be entered in to.
SUBJECT TO ANY APPLICABLE LAW WHICH CANNOT BE EXCLUDED, WE ACCEPT NO LIABILITY FOR ANY LOSS, DAMAGE OR INJURIES SUFFERED OR SUSTAINED (INCLUDING BUT NOT LIMITED TO DIRECT OR CONSEQUENTIAL LOSS OR LOSSES ARISING FROM OUR NEGLIGENCE) BY YOU ARISING DIRECTLY OR INDIRECTLY OUT OF OR IN CONNECTION TO ONSONGSWING MEMBER REWARDS AND YOU RELEASE AND DISCHARGE US FROM ANY LIABILITY FOR ANY SUCH LOSS, DAMAGE OR INJURY.
Unless otherwise stated, you are solely responsible for any taxes, GST, duties, levies, fees or other charges levied or imposed arising from, as a result of or in connection to with, your participation in OnsongSwing Members Rewards, the accrual of Referral Credits or our bestowal of rewards/benefits.
Any material published by us pertaining to these terms and conditions, including material relating to the rate of accrual of credits or number of Successful Referrals, the value or nature of benefits directly bestowed or accrued over time and subsequently redeemed will form part of the terms and conditions of the OnsongSwing Member Rewards Program, which may be varied by us from time to time at our discretion. If part or all of the clause of these terms and conditions is illegal, invalid or unenforceable in any jurisdiction, then it will be read down to the extent necessary to ensure that it is not illegal, invalid or unenforceable, but if that is not possible, it will be severed from these terms and conditions and the remaining provisions of these terms and conditions will continue to have full force and effect.
Membership of OnsongSwing and participation in Member Rewards comes with your purchase of one (1) or more OnsongSwing Golf Training Aid/s from our Online Shop or your registration as first owner of an OnsongSwing and the subsequent activation of your account with us.
Our employees, agents, re-sellers and contractors are not eligible for membership.
You should ensure that your Shipping and Billing/Postal address are current as accrual of Successful Referrals may occur at any time after you have provided your referral ID number to someone.
We may terminate or suspend your membership of OnsongSwing if we believe (at our absolute discretion) that one or more of the following occurs:
- you fail to comply with these terms and conditions
- your conduct is deemed to be dishonest, disruptive, intimidating, unbecoming or prejudicial to our interests;
- you become our employee, agent or contractor.
In the event we terminate your membership, you will no longer be able to access your account details and all accrued Referral Credits associated with you Members Account will be permanently cancelled (and for the purpose of clarity will not be redeemable) from the time we terminate your membership (not withstanding; your proof of purchase will still be held in our records).
Referrals & Rewards
The standard rate of accrual of Referral Credits is limited to one (1) increment of the counter for each successful sale transaction for the purchase of one or more OnsongSwing Golf Training Aid/s.
Your Successful Referral counter will increment as a result of eligible sales transactions at the checkout of the OnsongSwing.com online store where the purchaser quotes your Referral ID number. Completion of the sales transaction will include, but is not limited to; successful completion of any Electronic Funds Transfer (EFT) or International Money Transfer or cheque / Money Order clearance or the completion of all processing actions as specified by third party Payment Gateways, and may subsequently include confirmation of the successful delivery of the product to the shipping address provided to us by the purchaser.
The rate of accrual as a result of sales that include your referral ID number may be subject to change from time to time as a result of our promotions or the invitation to include specific Rewards Coupon codes in conjunction with your Referral ID Number.
We reserve the right:
- to adjust the number of Successful Referrals your account has registered if the increments where the result of duplicate or multiple form submissions, processing/programming error, our operational error or our act or omission (including negligence), or for any other reason resulting in the event being invalidly accrued; and
- to change the rate and manner in which Referral Credits are accrued (including but not limited to the transactions that we classify as eligible transactions and the established rate of accrual) and to establish and/or change the number of Referral Credits that need to be redeemed to access specific levels of reward, benefit or gift.
Referral Credits used by you to redeem rewards/benefit will be deducted from the Available Referral Credits counter in your Members Account at the time you submit your request to redeem a Reward from the Members Rewards offerings as listed in Members section of our shop or via a written request addressed to:
Member Rewards Redemption
Onsong Innovation Pty Ltd
P O Box 951 Springwood QLD Australia 4123
Rewards, benefits and gifts are subject to availability and we reserve the right to cancel, withdraw or substitute any rewards, benefits, gifts at any time at our absolute discretion.
We do not accept liability for:
- any loss of reward, benefit or gift under the program whereby a delivery is scheduled by us to an address provided by you, as displayed on the Members Account page of your membership access and that address is incorrect;
- any loss or damage arising from our cancellation, withdrawal or substitution of any reward, benefit or gift item under the program;
- the unavailability of any rewards benefit or gift that we previously displayed or promoted as being available for redemption using accrued Referral Credits; or
- replacement of any reward/benefit or gift lost or stolen or otherwise misplaced during or after delivery to your specified shipping address via a postal or courier service of our choosing or of yours.
We make no representation and give no warranty (either expressly or implied) as to the quality, standard, fitness or suitability for purpose of the rewards benefits or gifts provided under the program.
Privacy statement for OnsongSwing membership
We take your privacy seriously. The information we collect arising directly or indirectly out of, or in connection with, your membership shall become and remain our property. You consent to us collecting and retaining your personal information (including information concerning your membership) for the purposes of:
- carrying out the functions and activities that are necessary for us to meet our obligations to you under these terms and conditions;
- disclosing your personal information to third parties who are engaged by us to assist in meeting our obligations to you under these terms and conditions;
- marketing our goods and services to you;
- disclosing your personal information to selected third parties to allow them to market their goods and services to you unless you inform us otherwise; and
- meeting legal requirements or fulfilling any purpose authorized by or under law.
Onsong Innovation Pty Ltd will, at your request, provide you with access to all your personal information held by the us, that may not already be displayed in the Members Account page of your membership access, if (in our opinion) it is reasonable to do so.
It is solely your responsibility to ensure that your personal information held in the Members Account page of your membership access, is accurate, complete and up-to-date.
Where it is at all possible and reasonable, you will be provided with direct access to all your personal information that we hold for the purposes of establishing that the information is accurate, complete and up-to-date.
Termination of the OnsongSwing Member Rewards Program
We may suspend or terminate the operation of the Member Rewards program at any time and without prior notice to you. We give no warranty as to the continuing availability of Member Rewards.
A notice informing members of the suspension of Member Rewards will be displayed at the Member Login screen on the OnsongSwing website.
In the event that the operation of Member Rewards Program is to be terminated for whatever reason, all accruals of Referral Credits in Members Accounts will be cancelled not less than 30 days after Onsong Innovation Pty Ltd issue an email Notice to members via all email addresses in our membership roll warning of the pending closure of the program. Members will not be able to redeem any rewards benefits or gifts 30 days after the issue that notice.
End of Terms & Conditions